Shipping Policy
At SoulSociety Boutique, we're proud to serve customers across the United States with reliable and efficient shipping.
1. General Shipping Information
We currently ship throughout the United States. Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday), excluding weekends and holidays. During peak seasons, processing times may be slightly longer.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Processing Time: 1–2 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Total Delivery Time: 5–12 business days
Order Cutoff Time: 6:00 PM (Central Time)
Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United States-specific regulations or carrier restrictions.
6. Failed Delivery or Returned Packages
If a package is returned to us as undeliverable, we'll contact you to arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, contact us at info@soulsocietyboutique.com. We will work with the carrier to investigate and resolve the issue.
8. Shipping Policy Update
We may update our shipping policy from time to time to meet Google Shopping Ads requirements or improve our service. (Last updated: August 6, 2026)
If you have any questions, please visit our Contact (TBD) page.
9. Contact Information
Store name: SoulSociety Boutique
Company name: ATTOH COMMERCE LTD
Company Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Return Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo, China
Company nr.: 17242162
Phone: +1 606 488 3119
Email: info@soulsocietyboutique.com
Monday to Friday | 9:00 AM – 5:00 PM (Central Time)
Weekends | 11:00 AM – 4:00 PM (Central Time)
We aim to respond to your inquiries within 24 hours.